Last Updated: September 11, 2026

Welcome to the website of Onix Energy Solutions (Private) Limited (“Onix Energy,” “Onix,” “we,” “us,” or “our”).

These Terms of Service govern your use of onixenergy.pk and establish general terms applicable to enquiries, consultations, quotations, and services provided by Onix.

By accessing or using our website, you acknowledge that you have read and understood these Terms. If you do not agree with these Terms, please discontinue use of the website.

1. About Onix Energy

Onix Energy Solutions (Private) Limited is an energy solutions and Engineering, Procurement and Construction (EPC) company providing solar and related energy infrastructure solutions.

Our services may include:

• Residential solar
• Commercial solar
• Industrial solar
• Solar consultation and system design
• Solar installation
• Battery Energy Storage Systems (BESS)
• EV charging infrastructure
• Monitoring and maintenance
• Operations and maintenance support
• Related engineering and energy solutions

2. Website Information

The information presented on this website is provided primarily for general information, education, consultation, and business-development purposes.

Website content does not by itself constitute a binding offer, quotation, engineering specification, project contract, warranty, or guarantee.

Specific project obligations are determined by the written quotation, proposal, scope of work, purchase order, service agreement, or other contract applicable to that project.

Where a signed project agreement conflicts with general website information, the applicable signed agreement will govern the project.

3. Consultations and Site Assessments

Information provided through our website, including information submitted through enquiry or quotation forms, may be used to conduct preliminary assessments.

A final system design, equipment selection, installation method, project price, expected generation, financial projection, and project timeline may depend on:

• Physical site conditions
• Electricity consumption
• Electrical infrastructure
• Roof or ground conditions
• Shading
• Orientation and available installation area
• Grid conditions
• Equipment availability
• Applicable regulations
• Utility requirements
• Customer requirements
• Engineering assessment

Onix may require a physical or technical site assessment before confirming a project.

4. Quotations and Proposals

Any quotation or proposal issued by Onix is subject to the terms and validity period stated in that quotation.

A quotation may specify:

• System capacity
• Equipment
• Scope of work
• Installation requirements
• Project price
• Payment milestones
• Estimated generation
• Estimated savings
• Estimated return on investment
• Project timeline
• Warranty information
• Applicable exclusions

A quotation does not become a binding project agreement until accepted in accordance with its stated terms and any required contractual documentation has been completed.

5. Solar System Performance

Solar-system performance depends on a range of factors, including sunlight, weather, shading, orientation, system design, equipment efficiency, dust, grid conditions, electricity consumption, maintenance, and operating conditions.

Accordingly, projections provided during consultation or shown on the website are estimates unless expressly identified as contractual guarantees in a signed project agreement.

Where Onix provides a specific performance, savings, or ROI guarantee in a signed agreement, that guarantee will be governed exclusively by the conditions, assumptions, exclusions, measurement methodology, and remedies stated in that agreement.

6. ROI and Savings

Onix may provide estimated or project-specific calculations regarding:

• Electricity-bill savings
• Energy generation
• Payback period
• Return on investment
• Battery economics
• Energy-cost reduction

These calculations depend on assumptions including electricity tariffs, energy consumption, solar irradiation, system performance, equipment costs, financing arrangements, applicable regulations, and future utility policies.

General figures published on the website are not automatically contractual guarantees.

Any guaranteed ROI or financial-performance commitment must be expressly stated in a written agreement or quotation issued by Onix and will be subject to the terms and conditions stated therein.

7. Equipment and Manufacturer Warranties

Solar panels, inverters, batteries, EV chargers, and other equipment may be supplied with warranties provided by their respective manufacturers.

Manufacturer warranties are subject to:

• Manufacturer terms and conditions
• Product registration requirements
• Installation requirements
• Operating conditions
• Maintenance requirements
• Warranty exclusions
• Availability of manufacturer support

Onix may assist customers with applicable warranty processes, but the scope of any manufacturer warranty is determined by the relevant manufacturer’s warranty documentation.

Unless expressly stated in a written Onix agreement, Onix does not represent that a manufacturer’s warranty provides unlimited or unconditional coverage.

8. Installation and Customer Responsibilities

Customers are responsible for providing Onix and its personnel with reasonable access to the relevant property and installation areas.

Customers may be required to provide:

• Accurate electricity and project information
• Safe site access
• Necessary approvals or documentation
• Access to electrical infrastructure
• Access to the roof, ground, electrical room, or other relevant areas
• Information regarding existing electrical systems
• Cooperation during installation, testing, commissioning, and maintenance

Failure to provide required access, information, approvals, or cooperation may affect project timelines and costs.

9. Project Timelines

Any installation or project timeline communicated through the website, quotation, proposal, or consultation is subject to the conditions applicable to the project.

Timelines may be affected by:

• Site conditions
• Customer readiness
• Equipment availability
• Import or logistics delays
• Weather
• Utility requirements
• Regulatory approvals
• Grid conditions
• Force majeure events
• Changes requested by the customer

Unless expressly agreed otherwise in writing, project timelines are estimates rather than absolute guarantees.

10. Net Metering and Regulatory Approvals

Where applicable, Onix may assist customers with processes relating to grid interconnection, net metering, utility approvals, inspections, or related regulatory requirements.

Such approvals are controlled by relevant authorities, utilities, distribution companies, and regulatory bodies.

Onix cannot guarantee the decision, processing time, tariff, approval, or policy of an independent government, utility, or regulatory authority unless expressly agreed in writing.

11. Battery Energy Storage Systems

Battery systems may be designed for applications including:

• Backup power
• Energy optimization
• Peak-demand management
• Renewable-energy utilization
• Energy independence

Actual battery backup duration and performance depend on battery capacity, connected loads, load patterns, system configuration, battery condition, ambient conditions, and other factors.

Backup performance estimates are not guarantees unless expressly included as contractual commitments.

12. EV Charging Infrastructure

Onix may provide EV charging infrastructure for residential, commercial, workplace, private, public, or other suitable environments.

Charging performance depends on the charger specification, vehicle compatibility, electrical infrastructure, available power, installation configuration, and vehicle charging requirements.

Onix is not responsible for limitations imposed by an EV manufacturer’s vehicle specifications or third-party charging networks unless expressly agreed otherwise.

13. Monitoring and Maintenance

Where monitoring and maintenance services are included in a project or service agreement, the scope of those services will be determined by the applicable agreement.

Monitoring may assist in identifying performance issues, faults, or abnormal operating conditions, but remote monitoring cannot guarantee that every fault or failure will be detected immediately.

Maintenance requirements may vary according to the system, equipment, site conditions, manufacturer requirements, and service plan.

14. Payments

The Onix website does not currently process online payments.

Where a customer engages Onix for products or services, payment arrangements, milestones, deposits, taxes, and other financial obligations will be specified in the applicable quotation, invoice, purchase order, or project agreement.

15. Cancellation and Changes

Project cancellation, postponement, scope changes, equipment changes, or other modifications will be governed by the applicable quotation or project agreement.

Where work, procurement, equipment ordering, engineering, or installation has already commenced, cancellation or changes may result in applicable charges or adjustments as stated in the relevant agreement.

16. Intellectual Property

Unless otherwise stated, all website content, including:

• Logos
• Brand identity
• Text
• Graphics
• Images
• Videos
• Designs
• Technical illustrations
• Layouts
• Marketing materials

is owned by or licensed to Onix Energy and may be protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission.

17. Acceptable Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to website systems
• Interfere with website functionality
• Upload malicious software or harmful code
• Misrepresent your identity
• Scrape or reproduce substantial website content without permission
• Use website information to impersonate Onix
• Engage in activities that could damage or disrupt our website or services

18. Third-Party Services and Links

The website may contain links to third-party websites, manufacturer portals, monitoring platforms, social-media platforms, utility websites, or regulatory websites.

Onix does not control those third-party services and is not responsible for their content, availability, security, terms, or privacy practices.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Onix shall not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from:

• Utility outages
• Grid instability
• Changes in electricity tariffs
• Regulatory or policy changes
• Delays caused by third parties
• Manufacturer delays or failures
• Unauthorized modifications
• Improper use of equipment
• Customer negligence
• Third-party systems
• Events beyond Onix’s reasonable control

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

20. Force Majeure

Onix shall not be responsible for delay or failure to perform caused by circumstances beyond its reasonable control, including natural disasters, severe weather, fire, war, civil unrest, government action, regulatory changes, supply-chain disruption, transportation disruption, utility failures, epidemics, or other comparable events.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Subject to any mandatory legal requirements and any dispute-resolution provisions contained in a signed project agreement, disputes shall fall within the jurisdiction of the competent courts in Pakistan.

22. Changes to These Terms

Onix may update these Terms from time to time.

The updated version will be posted on this page with a revised “Last Updated” date.

Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

23. Contact Us

Onix Energy Solutions (Private) Limited

Onix Energy, Opposite Imtiaz Super Market, Ring Road, Peshawar, Pakistan

Website: onixenergy.pk

Email: support@onixenergy.pk

Phone: +92 330 7772224